Poor customer service
I reached out regarding a set that appeared to be stained. It was advertised as a French tip but came with blue stains all over. When I asked for an exchange or return, I was met with a “we think you’re confused” and refused to assist me with a replacement.
SHIPPING & RETURNS
*All our products are available to be shipped via FedEx
FREE SHIPPING ON ORDERS US $80+
We offer free shipping for purchases over $80, even with any discount codes applied.
If your order is below $80, you will be charged a fee of $15, despite the country you live in.
Additionally, we are doing our best to bring in more shipping options for our customers.
At this time we ship to the countries with the following: Australia, Canada, Hong Kong, Malaysia, Singapore, and the United States.
For customers living countries where our products are currently not available to be shipped, we are preparing to ship the items to them soon.
So, please wait for a while.
TAXES AND CUSTOMS
** Import duties and fees, taxes and any other charges and fees are the responsibility of the customer.
NOTICE : We, unfortunately, don't ship the items to APO/FPO/DPO (Army Post Office/Fleet Post Office/Diplomatic Post Office) addresses.