FINGER SUIT currently ships to the United States, Canada, Hong Kong, Australia and Singapore.
We are working on bringing FINGER SUIT everywhere around the world.
Tag us @fingersuit to let us know where you live!
We are working closely with our external partner, FedEx to ensure your FINGER SUIT can reach you as quickly as possible.
Once your order is fulfilled, it typically takes 1~5 business days to prepare for shipping,
and you may track your order through FedEx Customer Service once your shipping process starts.
[General Customer Service]
United States / Canada : 1-800-463-3339 or 1-800-247-4747 for US Only
Hong Kong: (+852) 2730-3333
Australia : 13-26-10 (free) or +61 13-26-10
Singapore : 1800-743-2626 (free) or (65) 6743-2626
Here’s how it works : you order, we process, then we ship.
Ordering takes a few seconds. Processing takes 1 to 5 business days.
Then FedEx takes it from there. You may track your order through FedEx Customer Service as soon as your package ships.
It’s on the way!
We are sorry to hear that! In a few cases, the carriers take 1-2 business days to register your shipment status.
If your tracking number is not updating or working at all, please reach out to FedEx general customer service team or us as soon as you can via support@fingersuit.com.
If your order is shipping to an incorrect address, you can edit or cancel your order within 24 hours, Please email at support@fingersuit.com asap.
You can learn all about our products on their individual product pages.
If you have any other questions or thoughts, let us know by emailing at support@fingersuit.com.
Square shape: Width: 13.9mm ~ 6.3mm Length: 17.8mm ~ 11.9mm
Coffin shape: Width: 13.8mm ~ 6.4mm, Length: 22.9mm ~ 15.7mm
Pedicure: Width: 19.9mm ~ 5.6mm, Length: 20.2mm ~ 5.5mm
You can adjust the length of tips with an enclosed nail file & clipper.
Absolutely! FINGER SUIT press-on nails are soft and flexible enough to cut off,
you may easily trim the excess length with a nail file & clipper.
It only takes a minute. Please check out https://fingersuit.com/pages/how-to page.
Unfortunately, FINGER SUIT press-on nails cannot be reused.
The adhesive of the press-on nails may not stick to nails once it's removed.
We are committed to being cruelty and toxin free ;
this means that all FINGER SUIT products are cruelty and toxin free.
Your purchase of FINGER SUIT products is only for your personal use.
By purchasing FINGER SUIT products, you agree not to resell or distribute such products for any commercial purposes.
We may reject or cancel an order if we have reason to believe that your order is not for your personal use.
The process of joining the FINGER SUIT rewards program is simple.
Create an account with one of the social login options, and you are set to receive points & Redeem them for cashback.
*The FINGER SUIT Rewards program is our way to give back love we received from our customers.
You will earn points in various ways of joining membership, writing reviews, making purchases, following official SNS accounts and so much more!
First, you will earn points for creating an account at first.
After you sign up to our program, you will receive 1 point per $10 spent on every single purchase you make.
To learn more about the specific information on this, please check out the Rewards pages.
After logging in to your account, please click the rewards icon on the left bottom of the page to view your Rewards and Redeem points.
If you see any errors and issues, please contact us via support@fingersuit.com.
Absolutely!
+100 Points
On your birthday
+20 Points
For a Photo Review
If selected as a ‘best review’, more point benefits awaits.
+20 Points
Follow us on Instagram, Twitter and Pinterest.
To learn more about the specific information on this,
please check out the Rewards pages.
You can update, cancel or edit your order on the MY ACCOUNT page at the following time.
On a weekday (Mon – FRI)
- From 15:00 to 17:00 : We are sorry to inform you that your order has already been fulfilled and cannot be canceled.
- After 17:00 to the day after 15:00 : You can cancel or edit your order through your “order history” or order confirmation mail.
All above mentioned time are based on Korea Standard Time (KST)
All returns must be processed within 14 days of receiving the order.
To place a return, please reach out to support@fingersuit.com .
To be eligible for a return, your items must be unused & unopened.
It must also be in the original packaging.
The buyer is responsible for round trip shipping costs on all returns except if the product is defective.
Credit card refunds usually take 5-10 business days to appear on you statement.
We only accept PayPal payment at this time.
You can use one promo code per order.
If you’ve encountered two valid FINGER SUIT promo codes during your travels through the internet,
please choose the one you want to use more.
If you received a product different from the one that you ordered, we are sorry for the inconvenience.
Please contact us support@fingersuit.com within a month and we will be sure to get you the FINGER SUIT you ordered.
If you receive a damaged packaging, we will ship you a replacement of the exact item or proceed you a refund. Please email us your inquiry with three pictures as mentioned below.
1. Picture of outside a box packaging
2. Picture of a box inside
3. Picture of packaging materials inside a box (bubble wrap)
Please share your FINGER SUIT moment! We will select the top 5 reviews every week and give discount codes to the selected ones. Please check out more information on the Reviews pages.
1st place : Free Press-On Nails
2nd – 5th Place : 10% discount code
If you write a photo review, you are more likely to be selected as the top 5 reviews of the week.
There are two ways: E-mail and an Official Website.
E-mail: You can simply write a review by replying to the email with the title [we’d love to hear your feedback!]. You will receive an email within 7 days after our products are delivered.
Official Website: You can post the review on the purchased product page on our website.
Any reviews submitted via the form may be posted to the fingersuit.com review page or used in FINGER SUIT marketing by FINGER SUIT’s Terms of services. FINGER SUIT and its trusted third parties will use your information to publish and manage your review and for research and analytics. For further information on how we treat your data, please see our Terms of Services, too. Thanks!
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